Request Form

Parts Department call-out rates.

Our standard operating hours are Monday to Friday 8am to 5pm.

Vermeer can facilitate an open shop arrangement to supply parts/materials out of standard business hours. Depending on the item required an after-hours order may not be practical to ensure the safety of Vermeer personnel working unaccompanied at facilities.

After hours support is available with the below standard service call-out conditions.

Standard Open Shop rate is $120.00 per hour, with a minimum call out of 3 hours ($360.00).

*Hours are charged from attendees point of call to return.

Example: attendee is call out from Joondalup to South Guildford

1.5 hours of 3 will be used in travel.

Additional rates:

  • Standby from the time of initial inquiry (phone call) to PO approval to open shop

charged at $55.00 per hour.

Christmas Service Department call-out rates.

Standard service call-out fee is $240.00 per hour plus mileage to and from point of breakdown.

*Hours are charged from attendees point of call to return.

Example: attendee is call out from Joondalup to South Guildford

1.5 hours of 3 will be used in travel.

CALL-OUT COLLECTION ADDRESS

22 Ballantyne Road, Kewdale, Western Australia 6105

Please complete the below form to be provided with after-hours contact details.

By completing the below form you acknowledge and accept the above charges: